Waitaki District Health Services


From 28/09/20 until further notice: Under Covid Level 1 hospital visiting is as follows:
• Visiting hours: 2.00pm – 4.00pm and 6.00pm – 7.00pm
• Two visitors per patient. This also ensures our vulnerable patients are getting the appropriate amount of rest. If you feel unwell, please avoid the main reception area and go directly to the Emergency Department entrance beside our Ambulance Bay (24/7) – please wear a mask, and apply hand sanitiser.

For Patients and Visitors

Are you feeling unwell? In an emergency call 111.

To contact Waitaki Health call 03 433 0290.

It is important to register you and your family (whānau) with a general practice as they can develop an ongoing relationship and better understanding your unique healthcare needs. Depending on your illness, there’s a number of places you can go for healthcare in the Waitaki District.

If you have a grazed knee, sore throat or cough

Rest and be sure to stock your medicine cabinet with pain killers, bandages and antiseptic cream from your local pharmacy.

If you have diarrhoea, a runny nose, painful cough or headache

Visit your local chemist who will be able to assist you with advice

If you have vomiting, ear pain, a sore belly, back pain, cuts, sprains or an itchy rash, etc.

Contact your doctor to make an appointment

If it’s after hours

If you are feeling unwell after hours call your normal GP and the call will be automatically redirected to the after-hours service.

If you have heavy bleeding, broken bones, burns, chest pain or trouble breathing.

In an emergency, call 111. Is it critical or life-threatening? Visit your local Emergency Department. If you cannot travel yourself, call 111 for an ambulance.

Still not sure?

Healthline is a free call number staffed by experienced registered nurses. Over the phone, they can ask you questions to make recommendations. Call Healthline on 0800 611 116.

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